Job Introduction
Digital Platforms Team Lead
Here at BPP Education Group our Digital Product Management team is dedicated to providing a world class service and are responsible for the development and delivery of learning platforms and learning/assessment resources across the wider group.
An opportunity has arisen for an experienced and strategic individual to join the team as a Digital Platforms Team Lead. You will be responsible for ensuring that on-line content for our learners and students is provided in a timely, complete and accurate manner.
What if you read the description and don't meet every single requirement? We encourage you to apply anyway - we value diverse backgrounds and are committed to inclusivity!
Why work for BPP Education Group?
It is a great time to join BPP Education Group as we have enjoyed a sustained period of growth, offering a wealth of opportunities to our staff, students and clients. There are many more great reasons to join BPP Education Group such as:
- Brilliantly, you can study any of BPP’s courses for free – be it a professional qualification or full degree.
- With hybrid working available, you’ll be able to split your time between one of our centres and wherever you choose to call home.
- We also provide a generous annual leave entitlement of 30 days, and there’s a rewards package that includes retail discounts and much more.
Other key benefits include our Group Personal Pension Plan, dedicated private healthcare and dental plans that offer additional assurance to look after you and your family
What you’ll be doing
In this role you will be responsible for the management of online services to our students and learners, and supporting the Digital First strategy.
As such, you will be responsible for:
- Supporting with the continuous development of the VLE, including implementing new features and integrating new course building features into internal procedures
- Working collaboratively with subject matter experts, client management teams and heads of programmes to develop and implement solutions for key client requirements
- Create and maintain course build schedules to ensure the team are able to deliver products on time
- Monitoring queries in mailboxes/query management systems and ensuring response within SLA
- Effectively manage/monitor the teams performance using VLE dashboard
- Assist management with hiring processes and new team member training
- Coach and improve team members
- Creating and updating new products on the BPP VLE systems (Moodle/Totora)
- Ensure all Totora processes are refined and documented
- Advising on and supporting implementation of learning resources within the Virtual Learning Environment (Moodle/Totora)
- Leading on change management in this area by delivering training and key communications to the business
- Create and maintain Totora/Moodle/Ruby user profiles including roles and permissions for both students and staff
What we’re looking for
To be successful in this role you will need to have a proven track record in the following areas:
- A strong leader that can clearly and concisely communicate goals and tasks
- Able to motivate the team and encourage productivity and passion for the job
- Management/supervisory experience
- Lateral thinker with a logical approach to tasks and problems
- Ability to cope with conflicting demands and to prioritise tasks
- Excellent communication skills: verbal and written
- Work well within a team to solve problems collectively, making suggestions and using other people's ideas and advice
- An excellent working knowledge of Moodle/Totora
- An excellent working knowledge of assets such as:
- Panopto videos
- SCORM files and bridge assignments
- e-assessments
- PDF's
- Moodle/Totora quizzes
- A good understanding of HTML/CSS
- Highly digitally literate and passionate about Digital Learning
How will this process work?
The interview process for this position will consist of the following stages:
- Initial assessment based around prioritising tasks and communication
- Competency style interview with two team members – 60 minutes
BPP Education Group are proud to be a Disability Confident employer so if you need any reasonable adjustments for the interview process, please just let us know!
BPP Education Group actively promotes equality of opportunity for all with the right mix of talent, skills and potential, and welcomes applications from a wide range of candidates. BPP will select candidates for interview based on their skills, qualifications and experience. Please note that for those posts that are exempt from the Rehabilitation of Offenders Act 1974, the successful candidate will be required to undertake a DBS check in addition to BPP undertaking any necessary online searches. This is deemed appropriate and necessary from a safeguarding perspective, and in line with BPP’s safer recruitment practices
BPP Education Group reserves the right to amend or withdraw this advertisement at any time prior to the closing date, should we receive a high volume of applications or if business needs change.
