Job Introduction
Job Title: HR Officer
Location: This role will involve a blend of home-working and office-working (Manchester or London)
Contract: Full-time, FTC until 31 August 2026
Start date: ASAP
Job Description
Join BPP Education Group – and grow your career in HR We’re expanding our team and looking for a HR Officer with excellent administration skills. This is a great opportunity for someone looking to build a career in HR operations and enjoys working in a fast-paced, hands-on environment.
If you’ve spent at least two years in a busy admin role, whether in HR, finance, recruitment, customer service, or any environment where you’ve managed shared mailboxes, handled spreadsheets, and worked with multiple stakeholders you could be a great fit.
This is a busy operational role, and while training and support are provided, you’ll be expected to take ownership of tasks quickly, make sensible decisions, and manage competing priorities with confidence.
Why work for BPP Education Group?
It is a great time to join BPP Education Group as we have enjoyed a sustained period of growth, offering a wealth of opportunities to our staff, students and clients. There are many more great reasons to join BPP Education Group such as:
· Brilliantly, you can study any of BPP’s courses for free – be it a professional qualification or full degree.
· With hybrid working available, you’ll be able to split your time between one of our centres and wherever you choose to call home.
· We also provide a generous annual leave entitlement of 30 days, and there’s a rewards package that includes retail discounts and much more.
Other key benefits include our Group Personal Pension Plan, dedicated private healthcare and dental plans that offer additional assurance to look after you and your family
What you’ll be doing You’ll provide efficient, accurate HR support across the entire employee lifecycle, including:
Onboarding
· Issue contracts of employment and complete pre-employment checks (right-to-work, DBS, credit, professional qualification, references, etc).
· Keep new starters and hiring managers updated at every stage.
· Set up new starter records in the HR system and raise IT tickets.
HR Operations
· Manage the HR mailbox — respond, re-assign, or escalate queries promptly.
· Process contractual changes, family-friendly leave, and annual leave calculations.
· Manage offboarding: issue leaver letters, update records, send exit surveys, and close systems access on time.
Who you’ll work with
· Payroll
· IT
· Talent Acquisition
· Line managers across the business
Essential skills and experience
· 2+ years’ experience in a high-paced administration role.
· Proven ability to manage a high volume of requests, prioritise effectively, and keep work on track without constant supervision.
· Able to follow defined processes while also applying judgement in non-standard or complex cases, escalating appropriately where needed.
· Strong Microsoft 365 skills, particularly Excel, Word, and Outlook (mail merges, formulas, and data formatting).
· Tech-savvy and keen to explore AI tools to improve processes.
· Excellent organisational skills, accuracy, and attention to detail.
· Comfortable working with confidential information.
Key strengths and approach
· Problem-solver with a continuous improvement mindset.
· Clear, professional communication skills.
· Team player who can also work independently.
· Customer-focused with the ability to build strong working relationships.
This fixed-term role offers exposure to a wide range of HR operational processes during a period of growth and change, with the opportunity to make a real impact on how the service operates.
Please note: the successful candidate will be required to undergo a Basic DBS check.
BPP actively promotes equality of opportunity for all with the right mix of talent, skills and potential, and welcomes applications from a wide range of candidates. BPP will select candidates for interview based on their skills, qualifications and experience. Please note that for those posts that are exempt from the Rehabilitation of Offenders Act 1974, the successful candidate will be required to undertake a DBS check in addition to BPP undertaking any necessary online searches. This is deemed appropriate and necessary from a safeguarding perspective, and in line with BPP’s safer recruitment practices.