Vacancies

IT Collaboration Engineer

Job Introduction

Job Purpose

The IT Collaboration Engineer is responsible for designing, implementing, and maintaining

collaboration and communication systems within the organisation. This role ensures that

employees can effectively communicate and collaborate across various platforms, fostering a

productive and seamless work environment. The IT Collaboration Engineer will work closely with

cross-functional teams to deploy and optimise tools that support messaging, video conferencing,

file sharing, and other collaborative functions. Their goal is to enhance the efficiency of

communication and collaboration processes, ensuring the organisation remains agile, connected,

and competitive.

Key Responsibilities

Design, deploy, and manage M365 tenants and O365 applications such as Microsoft Teams, SharePoint, Exchange and Power Platform Apps
Managing and maintaining Microsoft Azure and Entra ID
Managing and maintaining Active Directory Domain Services across subsidiaries
Troubleshoot issues and raise changes to resolve problems or improve the operational
performance of related systems.
Ensure seamless integration between collaboration platforms and other IT systems.
Monitor system performance and implement improvements to ensure high availability and reliability.
Ensure compliance with data protection regulations and company policies
Collaborate with stakeholders to define project scope, objectives, and deliverables
Automate routine processes to improve efficiency and reduce manual workloads
Propose and implement best practices to continuously improve the organisation’s communication infrastructure
Generate reports on system usage, performance, and incidents to inform decision-making
Support cross-functional initiatives that require seamless communication and collaboration

Skills, experience & qualifications required – Essential

Strong knowledge of collaboration platforms such as Microsoft 365 including but not limited to Microsoft Teams, SharePoint, Exchange, Power Platform Apps
Experience with Unified Communications systems, including VoIP, video conference- cing, and messaging platforms.
Working with scripting and automation tools (e.g. PowerShell).
Expertise with Windows desktop and server environments
Experience with managing and maintaining Active Directory, DNS, DHCP, and other network services
Knowledge of data protection regulations (e.g. GDPR) and industry compliance standards
Strong analytical skills to diagnose and resolve issues with collaboration systems.
Ability to manage and mitigate risks associated with system downtime or data breaches.
Experience managing IT projects, including planning, execution, and monitoring.
Excellent customer service skills

Skills, experience & qualifications required – Desirable

Apply