Job Introduction
Sales Team Manager
At BPP Education Group, we pride ourselves on providing the best possible client and learner experience, with our specialised administration and enquiries team working closely with students to ensure they are getting the most from our courses.
Right now we're looking for an experienced people manager to join us in a Sales Team Manager position, in our Leeds City Centre Offices.
We're looking for someone who's enthusiastic about growing and developing sales people, with a focus on coaching and improving overall performance.
What if you read the description and don't meet every single requirement? We encourage you to apply anyway - we value diverse backgrounds and are committed to inclusivity!
Why work for BPP?
It is a great time to join BPP as we have enjoyed a sustained period of growth, offering a wealth of opportunities to our staff, students and clients. There are many more great reasons to join BPP such as:
- Brilliantly, you can study any of BPP’s courses for free – be it a professional qualification or full degree.
- With hybrid working available, you’ll be able to split your time between one of our centres and wherever you choose to call home.
- We also provide a generous annual leave entitlement of 30 days, and there’s a rewards package that includes retail discounts and much more.
- Other key benefits include our Group Personal Pension Plan, dedicated private healthcare and dental plans that offer additional assurance to look after you and your family.
Job Purpose:
In this role you'd be managing and developing a Sales team, and be responsible for providing coaching and support to drive performance and help them toward their development goals.
What you'll be doing?
- As a Sales Team Manager you will be responsible for leading, coaching and developing a team of sales agents consistently achieving and exceeding against all sales KPIs
- Developing and managing the CRM system to optimise data and leads
- Monitor all data, leads and sales activity to improve performance as well as conducting and delivering accurate reporting
- Proactively generate leads and ensure follow up process defined and recorded within systems as per sales strategy
- Refresh contact with past customers and develop relationships with new ones (B2B)
- Supervise a team to convert individual´s inquiries/calls (inbound/outbound) into active customers to achieve the team sales targets
- Identify opportunities to maximize service quality and effectiveness for customers. This position also monitors employee performance goals and objectives on a regular basis.
- Evaluate, coach and guide employees to assist them in meeting their own personal goals, including timely delivery of performance reviews and real time feedback.
- Resource forecast and planning
What we're looking for?
- Proven B2B sales background
- A proven track record of hitting given sales targets and meeting deadlines
- A high level of communication and persuasion skills
- Establishing rapport with people and professionals
- Strong Organisational skills with the ability to successfully multi task
- Developing and maintaining CRM systems
- Experience of Performance management and creating development plans
Apply now, and take your next step with BPP Group
BPP are proud to be a Disability Confident employer, if you need any reasonable adjustments for the interview process, please just let us know!
BPP Education Group reserves the right to amend or withdraw this advertisement at any time prior to the closing date, should we receive a high volume of applications or if business needs change.
BPP actively promotes equality of opportunity for all with the right mix of talent, skills and potential, and welcomes applications from a wide range of candidates. BPP will select candidates for interview based on their skills, qualifications and experience. Please note that for those posts that are exempt from the Rehabilitation of Offenders Act 1974, the successful candidate will be required to undertake a DBS check in addition to BPP undertaking any necessary online searches. This is deemed appropriate and necessary from a safeguarding perspective, and in line with BPP’s safer recruitment practices
