Job Introduction
Here at BPP we pride ourselves on providing the best possible client and learner experience, with our School of Business designing and delivering best-in-class programmes.
We are currently hiring for a Senior Assessment Operations Officer to provide a key operational link between the Academic Administrators and the Head of Academic Administration. This role ensures that assessment operational processes are consistently applied, deadlines are met and service standards are upheld.
What if you read the description and don't meet every single requirement? We encourage you to apply anyway - we value diverse backgrounds and are committed to inclusivity!
Why work for BPP?
It is a great time to join BPP as we have enjoyed a sustained period of growth, offering a wealth of opportunities to our staff, students and clients. There are many more great reasons to join BPP such as:
- Brilliantly, you can study any of BPP’s courses for free – be it a professional qualification or full degree.
- With hybrid working available, you’ll be able to split your time between one of our centres and wherever you choose to call home.
- We also provide a generous annual leave entitlement of 30 days, and there’s a rewards package that includes retail discounts and much more.
- Other key benefits include our Group Personal Pension Plan, dedicated private healthcare and dental plans that offer additional assurance to look after you and your family.
What you’ll be doing
As Senior Assessment Operations Officer, you will be responsible for the following:
- Act as a first point of contact for Academic Administrators on assessment-related queries and operational issues
- Support the Head of Academic Administration in implementing assessment processes and ensuring adherence to internal and external regulations.
- Monitor and maintain the team’s activity planner, ensuring tasks are progressing and escalating issues as needed.
- Coordinate the collection and verification of student sit information for upcoming assessments.
- Support the smooth running of assessment sessions, addressing operational issues and escalating where necessary.
- Assist in the collation and dissemination of results to relevant stakeholders.
- Coordinate assessment communications to ensure timely and accurate information sharing.
- Ensure accurate use of Turnitin for coursework submissions, including setup and troubleshooting.
- Maintain accurate records of assessments and ensure data integrity across systems.
- Assist in preparing materials for internal and external exam boards.
- Act as a liaison point for internal teams and external partners (e.g., ACCA) regarding assessment logistics and data.
- Respond to assessment-related queries from students, staff, and external bodies in a professional and timely manner.
What experience you’ll need
To be successful in this role the following experience is essential:
Essential
- Strong experience in assessment administration or academic operations.
- Excellent organisational and administrative skills.
- Ability to coordinate tasks and support a team without direct line management.
- Strong communication and interpersonal skills.
- High attention to detail and accuracy.
- Proficiency in IT systems (e.g., Excel, databases, Turnitin, student records systems).
- Ability to work under pressure and manage multiple priorities.
Desirable
- Experience working in a higher education environment.
- Familiarity with professional body requirements (e.g., ACCA).
- Experience supporting or mentoring colleagues.
BPP are a Disability Confident employer so if you need any reasonable adjustments for the interview process, please just let us know!
BPP Education Group reserves the right to amend or withdraw this advertisement at any time prior to the closing date, should we receive a high volume of applications or if business needs change.
BPP actively promotes equality of opportunity for all with the right mix of talent, skills and potential, and welcomes applications from a wide range of candidates. BPP will select candidates for interview based on their skills, qualifications and experience. Please note that for those posts that are exempt from the Rehabilitation of Offenders Act 1974, the successful candidate will be required to undertake a DBS check in addition to BPP undertaking any necessary online searches. This is deemed appropriate and necessary from a safeguarding perspective, and in line with BPP’s safer recruitment practices.
