Job Introduction
Here at BPP Education Group we pride ourselves on providing the best possible client and learner experience, with our specialised team of client services specialists working closely with learners to ensure they are getting the most from our courses.
Due to continued growth and success of our Apprenticeship Operations Department, an opportunity has arisen for a highly organised and detail orientated individual to join our team as an Apprenticeship Operations Executive. You will be responsible for offering direct support with the admissions and onboarding of both clients and learners on to their chosen Apprenticeships.
This is a fantastic opportunity where you’ll be entrusted to manage your own time and workload independently whilst also being a key member of a close-knit and supportive team.
What if you read the description and don't meet every single requirement? We encourage you to apply anyway – full training and support will be offered to help bring you up to speed on all things Apprenticeships!
Why work for BPP Education Group?
It is a great time to join BPP Education Group as we have enjoyed a sustained period of growth, offering a wealth of opportunities to our staff, students and clients. There are many more great reasons to join BPP Education Group such as:
- Brilliantly, you can study any of BPP’s courses for free – be it a professional qualification or full degree.
- With hybrid working available, you’ll be able to split your time between our Manchester centre two days a week, and three days per week wherever you choose to call home. It is therefore a prerequisite that you have access to a suitable workstation and workspace.
- We also provide a generous annual leave entitlement of 30 days, and there’s a rewards package that includes retail discounts and much more.
Other key benefits include our Group Personal Pension Plan, dedicated private healthcare and dental plans that offer additional assurance to look after you and your family
What you’ll be doing
In this role you will assist learners through the admissions and onboarding process by ensuring that the learners are signed up with the correct compliance documents, and that those documents are inputted into the funding systems in a timely manner.
As such, you will be responsible for:
- Daily monitoring of new apprenticeship bookings
- Responding to learner and client queries that come through via email or telephone
- Checking and confirming eligibility criteria for clients and learners and issuing the necessary sign-up paperwork required
- Reviewing and auditing sign-up packs to ensure accuracy and then inputting the data into the funding system
- Managing the full process of onboarding a learner onto an apprenticeship including the completion of checks and the administration of all the relative paperwork
- Ensure all data is entered into the systems accurately and paperwork is stored securely
- Work closely with and maintain regular communication with both clients and learners throughout the entire admissions and onboarding process
What we’re looking for
To be successful in this role you will need to have a proven track record in the following areas:
- Excellent communication skills both written and verbal
- Highly organised with the ability to manage your own workload
- A keen eye for detail with the ability to carry out tasks with a high level of accuracy
- Computer literate with experience of using MS Applications
- Possess passion and enthusiasm for delivering first class client/learner support
N.B: We reserve the right to interview prior to the closing date.
Please note that the successful candidate will be required to undergo a DBS Check
BPP Education Group are proud to be a Disability Confident employer so if you need any reasonable adjustments for the interview process, please just let us know!
BPP Education Group actively promotes equality of opportunity for all with the right mix of talent, skills and potential, and welcomes applications from a wide range of candidates. BPP will select candidates for interview based on their skills, qualifications and experience. Please note that for those posts that are exempt from the Rehabilitation of Offenders Act 1974, the successful candidate will be required to undertake a DBS check in addition to BPP undertaking any necessary online searches. This is deemed appropriate and necessary from a safeguarding perspective, and in line with BPP’s safer recruitment practices
