Job Introduction
Commercial Operations Administrator
Buttercups Training are part of BPP Group and we are an innovative, market leading pharmaceuticals company who work to support the provision of world class healthcare training provision in primary and secondary care, predominantly pharmacy services, throughout the UK.
We are currently going through an impressive phase of growth and diversification after securing a series of new clients, which has created an exciting opportunity for a diligent, methodical and enthusiastic individual to join the team as a Commercial Operations Administrator.
You will work closely with and provide direct support to three senior leaders in the business, whilst also providing general administrative support to the wider function.
What if you read the description and don't meet every single requirement? We encourage you to apply anyway - we value diverse backgrounds and are committed to inclusivity!
Why work for Buttercups?
Buttercups Training are part of BPP Group and we are an innovative, market leading pharmaceuticals company going through an impressive phase of growth and diversification.
As a member of the Buttercups Team and wider BPP Group, you will have access to a wealth of opportunities and benefits such as;
- Brilliantly, you can study any of BPP’s courses for free – be it a professional qualification or full degree.
- With hybrid working available, you’ll be able to split your time between our Nottingham Centre three days per week, and 2 days per week at wherever you choose to call home.
- We also provide a generous annual leave entitlement of 30 days, and there’s a rewards package that includes retail discounts and much more.
Other key benefits include our Group Personal Pension Plan, dedicated private healthcare and dental plans that offer additional assurance to look after you and your family
What you’ll be doing
In this role you be working across both the Client Services and Business Development teams to ensure that our department runs effectively to support customer requirements. Working closely with stakeholders across the department and the wider organisation, you will play a vital part in delivering efficient administration and effective communication.
As such, you will be responsible for:
- Offering direct administrative support to three Senior Leaders in the team
- Responding to client inquiries, including managing the departmental mailboxes and sending information and updates to our key clients and prospective customers
- Supporting the wider team with managing existing and new customers, including meeting preparation and reporting
- Maintaining accurate records, attendance, and associated tasks, keeping calendars and planners up to date
- Generating and distribute client reports as per agreements
- Building strong internal relationships across Buttercups Training
- Collaborating with internal stakeholders and assist the department as needed
What we’re looking for
To be successful in this role you will need to have a proven track record in the following areas:
- Self-motivated and approaches problem-solving proactively and creatively
- Strong organisational and time management skills and takes ownership of workload
- Maintains a consistently high level of accuracy and good attention to detail
- Communicates clearly and professionally, both verbally and in writing
- Displays proficiency in Microsoft Office packages, including Word, Excel, Outlook, and SharePoint
- Experience working with CRM systems
- Works effectively within a team and embraces collaboration
- Can establish and cultivate robust relationships with essential stakeholders
- Takes pride in the importance of the administrative role
How will this process work?
The interview process for this position will consist of the following stages:
- Competency style interview with two team members – 60 minutes
Please note that the successful candidate will be required to undergo a basic DBS and credit check.
BPP are proud to be a Disability Confident employer so if you need any reasonable adjustments for the interview process, please just let us know!
BPP actively promotes equality of opportunity for all with the right mix of talent, skills and potential, and welcomes applications from a wide range of candidates. BPP will select candidates for interview based on their skills, qualifications and experience. Please note that for those posts that are exempt from the Rehabilitation of Offenders Act 1974, the successful candidate will be required to undertake a DBS check in addition to BPP undertaking any necessary online searches. This is deemed appropriate and necessary from a safeguarding perspective, and in line with BPP’s safer recruitment practices
