Job Introduction
About BPP
BPP Law School is one of the UK’s leading Law Schools, with over 30 years’ experience delivering professional legal qualifications. We are trusted by many of the most influential law firms and we train aspiring lawyers from over 150 organisations.
BPP is a leading provider of the level 3 paralegal apprenticeship and level 7 solicitor apprenticeship. Our mission is to deliver a high-quality, client-centric, and student-centric apprenticeship programme.
The Purpose
You will work as part of the legal apprenticeship team to deliver a high quality, client-centric and student-centric apprenticeship programme. The apprenticeship adviser role has a particular focus on progress review meetings and related support for legal apprentices. All members of the legal apprenticeship team are required to ensure compliance with all relevant regulatory requirements and quality assurance expectations.
What’s in it for you
Study with us at no cost to you! Post-probation, you can study any of our courses for free – be it a professional qualification or a full degree. We are committed to your development!
We also have a suite of inhouse leadership, management and technical courses, we invest heavily into your career.
We also provide:
- Generous 28 days annual leave PLUS bank holidays PLUS the option to purchase additional leave
- Pension plan
- Life assurance AND income protection
- Private medical AND dental insurance
- Employee assistance program and a rewards & recognition platform
- Many other benefits
What you’ll be doing
- Act as a point of contact for all programme queries from students, offering excellent customer service and issue resolution.
- Supporting apprentices to successfully complete their BPP apprenticeship programme and their apprenticeship end point assessment.
- Arranging progress review meetings each term with apprentices and their supervisors and complying with regulatory and quality expectations in relation to those meetings.
- Review apprentice engagement on a regular basis and pro-actively facilitate follow up calls with learners in line with the school’s retention and progression strategy, ensuring they have the support they need to achieve and are progressing at the required rate.
- Compliance with all regulatory requirements and policies including tracking progress of learners, making interventions and providing additional support where appropriate and maintaining accurate learner records.
- Working closely with the Head of Legal Apprenticeship Programmes, Apprenticeship Programme Leaders, Apprenticeship Managers and the wider BPP apprenticeship teams to support learners and their employers.
- Keeping up to date with best practice in relation to apprenticeships.
What you may look like
- Excellent communication and interpersonal skills, both written and verbal
- Proactive, resilient and ready to take on any task
- Customer-focused; driven to ensure learner satisfaction
- Lateral thinker with a logical approach to tasks and problems
- Excellent organisational skills to meet deadlines
- Able to prioritise effectively and be able to juggle several tasks at the same time
- Work well within a team to solve problems collectively, making suggestions and using other people’s ideas and advice
- Have a strong desire and capability to learn new skills and new technologies
- Strong working knowledge of Microsoft Office packages specifically Outlook, Excel & Access
Some nice to haves
- Knowledge of apprenticeships
- Experience with supporting learners in an educational environment
- Understanding of key systems and IT software
How to Apply:
If you are passionate about legal education and meet the qualifications listed above, we encourage you to apply. Join us in shaping the future of legal apprenticeships and making a meaningful impact on the careers of aspiring legal professionals.