Job Introduction
Here at BPP Education Group we have a dedicated Product Set Up Team that provides ongoing support to our Professional Education and Apprenticeships/Professional Development departments as well as BPP Universities. The team works across various systems and collaborates with business units across the company to collate course and Learning Material data to then setup and deliver sellable/bookable products on time.
As the team continues to grow, an opportunity has arisen for a detail orientated individual who possesses strong data management and organisational skills to join the Product Set Up Team as a Product Set Up Assistant.
You will be responsible for supporting with the effective and efficient setup of products in our BPP Systems, maintaining our Product Catalogue and ensuring effective communication to the wider business on all related products.
What if you read the description and don't meet every single requirement? We encourage you to apply anyway - we value diverse backgrounds and are committed to inclusivity!
Why work for BPP Education Group?
It is a great time to join BPP Education Group as we have enjoyed a sustained period of growth, offering a wealth of opportunities to our staff, students and clients. There are many more great reasons to join BPP Education Group such as:
- Brilliantly, you can study any of BPP’s courses for free – be it a professional qualification or full degree.
- With hybrid working available, you’ll be able to split your time between one of our centres and wherever you choose to call home.
- We also provide a generous annual leave entitlement of 30 days, and there’s a rewards package that includes retail discounts and much more.
Other key benefits include our Group Personal Pension Plan, dedicated private healthcare and dental plans that offer additional assurance to look after you and your family
What you’ll be doing
In this role you will possess a keen eye for detail and be a competent user of online databases and systems.
As such, you will be responsible for:
- Assisting in setting up course/material products on relevant BPP systems, working closely with key stakeholders to ensure agreed deadlines are met
- Processing any changes to capacity, location or date of courses, as well as any cancellations, ensuring such changes are communicated to relevant parts of the business
- Answering queries both by MS Teams calls and emails from internal BPP staff
- Maintaining accurate records of all correspondence regarding any set up related actions
- Assist in any data gathering/manipulation activity as required to support the successful setting up of course/material products
- Work with other Operational Teams to build data in systems
- Responding to incoming queries, issues and other ad-hoc duties relating to Product Setup
- Be able to trouble shoot issues and investigate system behaviours
- Assist with various upskilling tasks for new starters
What we’re looking for
To be successful in this role you will need to have a proven track record in the following areas:
- Well organised and self-disciplined with the ability to prioritise under pressure – sometimes to short deadlines
- Able to build good working relationships across all levels
- Able to work in a team and independently
- Attention to detail with excellent data management skills
- Strong communication skills, both verbal and written
- Computer literate with systems/database experience
BPP Education Group are proud to be a Disability Confident employer so if you need any reasonable adjustments for the interview process, please just let us know!
BPP Education Group actively promotes equality of opportunity for all with the right mix of talent, skills and potential, and welcomes applications from a wide range of candidates. BPP will select candidates for interview based on their skills, qualifications and experience. Please note that for those posts that are exempt from the Rehabilitation of Offenders Act 1974, the successful candidate will be required to undertake a DBS check in addition to BPP undertaking any necessary online searches. This is deemed appropriate and necessary from a safeguarding perspective, and in line with BPP’s safer recruitment practices
BPP Education Group reserves the right to amend or withdraw this advertisement at any time prior to the closing date, should we receive a high volume of applications or if business needs change.
