Job Introduction
BPP Education is entering a new phase of its growth and evolution, attracting thousands more students each year and expanding into new verticals and new markets globally. The BPP Product & Technology (P&T) organisation is evolving rapidly, and driving transformation of its platforms, digital products and experiences, in order to help BPP Education scale and meet the growth of the business in the coming years.
We’re looking for an experienced Senior product manager to join our team at BPP Education, to help us deliver experiences that delight and engage learners during their time studying with BPP and beyond, throughout their working lives.
As a Senior Product Manager for the Website, you will report to the Head of Product Management, and you will play a pivotal role in migrating and integrating the website with the new BPP Technology systems, defining the new Website’s experience, managing and optimisting the Website’s performance and focusing on enabling monetisation and e-commerce. You will be accountable for the definition, delivery, operational performance and support of the website and its associated business targets and metrics. Collaborating closely with your peers in Engineering, Product Design & Data, you will help transform BPP Education to become more customer centred, design and data informed, to build products that meet and exceed our users’ needs across our education ecosystem.
Key responsibilities
- Lead the full cycle of product management for your digital product and cross-functional team. From opportunity assessment, ideation, through validation and delivery, to ongoing product management.
- Collaborate with your peers in your cross-functional product team to execute the strategic vision for what we build, led by user insight and data, aligned to the broader business strategy, objectives and metrics
- Partner with Product Design to ensure user centred principles are applied in product design and development. You will think in terms of experience & service design, and its impact on customer experience, product metrics and business KPIs.
- Partner with Engineering to ensure that we develop products in line with our overarching technology strategy, and we minimise technical debt in our quest to move fast and be agile.
- You will facilitate discussions in your team about hypotheses and lead your team through discovery, test and learn processes to validate or kill ideas, using data and insight driven decision making. You’ll be a subject matter expert for your product team’s metrics and foster the use of experiments and MVT techniques where applicable.
- Follow our established product management processes and ways of working to help us scale product execution, and deliver cohesive product experiences as our organisation grows
- Take ownership of your career development goals, working with your manager to set out your personal development objectives
Essential Skills
- Experience leading product within a cross-functional delivery team. You can demonstrate connection between product development and iteration towards company goals
- You demonstrate a value-centric approach to work. You are driven by delivering measurable value to customers
- Experience in developing commercially viable products and services
- Agile software development and product discovery methodologies. You can demonstrate the importance of continuous, iterative delivery of value, plus the tools and techniques to facilitate this. You have experience defining solutions based on a methodical and data-driven approach. You have a high degree of pragmatism and bias to action when it comes to shipping products.
- Highly collaborative approach to product development both with business and colleagues in technology
- You are a flexible, creative communicator with strong written and verbal skills. Excellent presentation skills.
- Experience of managing and influencing cross-functional groups, driving alignment and consensus with stakeholders for your product area
- Obsession with learning. Whether it’s driving key product KPIs, learning new skills or the nuances of the market you are always reflecting on what can be improved and how to get there