Job Introduction

Here at BPP Education Group we understand that learners and students might need some extra support during their studies. That’s why we offer dedicated welfare and student support services. Our collaborative approach includes learning support, mental health and wellbeing support, and safeguarding. We work closely with other BPP services to ensure a joined-up approach, so that learners and students can thrive both personally and academically.
An opportunity has arisen for an experienced and learner-centric individual to join the team as our Student Counsellor. You will be responsible for offering a responsive, specialist counselling and referral service to students and learners experiencing a wide range and degree of emotional and psychological difficulty, thus ensuring student retention, widening participation, academic achievement, academic participation and progression.
You will also play a key role in contributing to the implementation of our Mental Health and Wellbeing Strategy, ensuring that current students have access to, and engage with, Mental Health and Wellbeing support.
Whilst the role is based on a hybrid working model from our Portsoken office in London, from time to time, travel to other London sites may be necessary to support the requirements of the role.
Why work for BPP?
We know that work is just one part of your life. That is why we offer a thoughtfully designed benefits package that supports your wellbeing, flexibility and personal priorities, alongside your career growth. Whether it is time to recharge, support for your health, or opportunities to develop, we want you to feel supported every step of the way.
Full details of our benefits can be found here: BPP Benefits
What you’ll be doing
- Providing confidential counselling and wellbeing support to students and staff.
- Assessing and supporting individuals experiencing mental health difficulties or emotional distress.
- Identifying and managing risk, including safeguarding, self-harm and suicide concerns.
- Responding quickly and appropriately to wellbeing disclosures and support requests.
- Managing a varied caseload, including short-term, longer-term and crisis interventions.
- Use analytical and judgement skills across complex presenting facts or situations in devising an appropriate response and therapeutic intervention.
- Making referrals to specialist external services when additional support is needed.
- Working with colleagues across the organisation to coordinate effective student support.
- Maintaining accurate, confidential records and contribute to reporting and service improvement.
- Promoting mental health awareness through campaigns, training, workshops and student engagement activities.
What we’re looking for
To be successful in this role you will need to have a proven track record in the following areas:
- Diploma or higher qualification in counselling/psychotherapy - Accreditation/Registration with BACP, UKCP or other relevant professional body
- Sound working knowledge of the BACP ethical framework
- Ability to provide short term solution focused counselling within a multi-modality service
- Experience of working in a multi-agency team approach
- Clear understanding and professional awareness in relation to data protection/GDPR requirements and dealing with highly confidential information
- Resilient, confident and passionate about improving wellbeing and mental health
- Ability to work autonomously and make decisions using sound professional judgement and expertise
- Self-reflective, with highly developed interpersonal and emotional intelligence skills.
- Excellent communication skills, with the ability to translate complex and clinically sensitive information to clients and professional colleagues both within and outside of BPP
- Strong understanding of the diverse support needs of the changing learner and academic community
- Excellent attention to detail with ability to prioritise tasks and work to deadlines
Please note that the successful candidate will be required to undergo an Enhanced DBS check
As a Disability Confident employer, BPP is committed to providing reasonable adjustments throughout the interview process. Candidates are encouraged to share any adjustment requirements ahead of interview so these can be considered and accommodated.
BPP part of Lyceum Education Group actively promotes equality of opportunity for all with the right mix of talent, skills and potential, and welcomes applications from a wide range of candidates. BPP will select candidates for interview based on their skills, qualifications and experience. Please note that for those posts that are exempt from the Rehabilitation of Offenders Act 1974, the successful candidate will be required to undertake a DBS check in addition to BPP undertaking any necessary online searches. This is deemed appropriate and necessary from a safeguarding perspective, and in line with BPP safer recruitment practices
BPP part of Lyceum Education Group reserves the right to amend or withdraw this advertisement at any time prior to the closing date, should we receive a high volume of applications or if business needs change.
