Job Introduction
Assessments Officer
Here at BPP we pride ourselves on providing the best possible client and learner experience, with our specialised team of performance support staff working closely with learners to ensure they are getting the most from our courses.
BPP Group is recruiting for an Assessments Officer and we're looking for enthusiastic and pro-active individuals for this role.
As an Assessment Officer (Assessment Operations) you will be a key member of the team working at BPP’s centres across London to support the running of exams and provide excellent assessment services for our students.
Why work for BPP?
It is a great time to join BPP as we have enjoyed a sustained period of growth, offering a wealth of opportunities to our staff, students and clients. More reasons to join now are:
- Brilliantly, you can study any of BPP’s courses for free – be it a professional qualification or full degree.
- We also provide a generous annual leave entitlement of 30 days, and there’s a rewards package that includes retail discounts, Group Personal Pension Plan, dedicated private healthcare and dental plans that offer additional assurance to look after you and your family.
What you’ll be doing
- Setting up of online assessments using data reports
- Preparation and running of the face-to-face examinations in-centre and external venues
- Producing data reports relating to online assessments
- Assisting students taking the exams with any procedural and technical queries
- Assisting with learning support arrangements
- Gathering and processing information around the end point assessment in line with the external regulator’s requirements
- Dealing with student queries via email, query management system
- Ensuring deadlines are met throughout the processes
- Liaising with other departments to collate data as required
- Undertaking any other reasonable duties commensurate with the grade of the position
- Adhering, complying, and working in accordance with University and Departmental policies, procedures, and codes of conduct and GDPR.
What experience you’ll need
To be successful in this role you will need to have a proven track record in the following areas:
- Experience of working in a professional academic support team, in a higher education academic support service or other relevant administrative setting.
- Good ability to use MS Word, Outlook, Excel (in particular), PowerPoint and excellent general IT skills
- Excellent written and spoken communication skills with ability to communicate with students and staff in a helpful and professional manner
- Proven ability to work on your own initiative
- Good organisational and time management skills with the ability to meet deadlines under pressure
- Ability to prioritise a diverse and demanding workload working to often competing deadlines in a calm manner
- Ability to interpret and apply academic regulations and policies and apply them to your day-to-day work
- Evidence of analytical and problem-solving skills
- Excellent attention to detail and the ability to maintain a professional manner and calm approach in a busy environment and in delivery of assessment services for students
- Confident individual with a strong team working ethic with a can-do attitude
Apply now, and join a team working together on one common goal: delighting customers with the information they need.
BPP are a Disability Confident employer so if you need any reasonable adjustments for the interview process, please just let us know!
Please note that the successful candidate will be required to undergo a DBS and credit check.
BPP actively promotes equality of opportunity for all with the right mix of talent, skills and potential, and welcomes applications from a wide range of candidates. BPP will select candidates for interview based on their skills, qualifications and experience. Please note that for those posts that are exempt from the Rehabilitation of Offenders Act 1974, the successful candidate will be required to undertake a DBS check in addition to BPP undertaking any necessary online searches. This is deemed appropriate and necessary from a safeguarding perspective, and in line with BPP’s safer recruitment practices