Instructor Manager

Job Introduction

Instructor Manager 

Here at Firebrand, part of Lyceum Education Group, an opportunity has arisen for a passionate and experienced individual to join the team as an Instructor Manager. You will be responsible for the day today management, development, and performance of Firebrand’s instructor workforce.

What if you read the description and don't meet every single requirement? We encourage you to apply anyway - we value diverse backgrounds and are committed to inclusivity!

Why work for Firebrand?

It is a great time to join Firebrand as we have enjoyed a sustained period of growth, offering a wealth of opportunities to our staff, students and clients. There are many more great reasons to join Firebrand such as:

• Brilliantly, you can study any of our courses for free – be it a professional qualification or full degree.
• With hybrid working available, you’ll be able to split your time between one of our centres and wherever you choose to call home.
• We also provide a generous annual leave entitlement of 30 days, and there’s a rewards package that includes retail discounts and much more.

Other key benefits include our Group Personal Pension Plan, dedicated private healthcare and dental plans that offer additional assurance to look after you and your family

What you’ll be doing

In this role you will be responsible for the day today management, development, and performance of Firebrand’s instructor workforce. You will ensure instructors maintain required certifications, deliver high quality learning experiences, and progress through their PCD plans. This role is central to maintaining excellence in teaching standards and operational delivery.

As such, you will be responsible for:

Key Responsibilities

Line Management & Leadership

• Provide ongoing line management to instructors across multiple disciplines
• Conduct regular one to ones, coaching sessions, and performance reviews
• Manage performance concerns using supportive and structured approaches
• Maintain instructor engagement, retention, and motivation

Teaching Quality & Standards

• Monitor teaching delivery through observations, KPI data, and learner feedback
• Identify performance gaps and coordinate corrective actions or targeted support
• Ensure full compliance with internal quality standards and external accreditation requirements
• Work collaboratively with Product teams to align instructor delivery with course content

Certification & Compliance Management

• Track instructor certifications and ensure timely renewal
• Oversee mandatory training, CPD, and subject matter development
• Ensure instructors meet compliance standards required for internal and/or partner accreditations

PCD Plan Continuity & Development

• Oversee ongoing PCD progress for instructors following probation
• Adjust PCD plans to match performance, role development, and new product requirements
• Identify training needs and coordinate relevant CPD or mentoring programmes

Operational Support & Issue Resolution

• Work closely with Scheduling, Operations, and Compliance to maintain smooth delivery
• Support resolution of learner issues related to instructor performance

What we’re looking for

To be successful in this role you will need to have a proven track record in the following areas:

Skills & Experience

• Experience managing teaching staff, trainers, or education delivery teams
• Strong understanding of learning delivery and adult learning principles
• Excellent coaching, leadership, and interpersonal skills
• Ability to analyse performance data and implement improvement strategies
• Experience in fast paced training, education, or certification environments
• Knowledge of compliance frameworks and accreditation requirements

Please note that the successful candidate will be required to undergo an Enhanced DBS check.

Firebrand part of Lyceum Education Group actively promotes equality of opportunity for all with the right mix of talent, skills and potential, and welcomes applications from a wide range of candidates. Firebrand will select candidates for interview based on their skills, qualifications and experience. Please note that for those posts that are exempt from the Rehabilitation of Offenders Act 1974, the successful candidate will be required to undertake a DBS check in addition to Firebrand undertaking any necessary online searches. This is deemed appropriate and necessary from a safeguarding perspective, and in line with Firebrand safer recruitment practices

Firebrand part of Lyceum Education Group reserves the right to amend or withdraw this advertisement at any time prior to the closing date, should we receive a high volume of applications or if business needs change.