Job Introduction
Department Accountancy & Tax
Location London King's Cross
Additional details Flexible working pattern where 3 days’ work from home, and two days in any BPP office
Contract type Full time and fixed term (8 months Maternity Cover)
Hours of work Monday - Friday 9am -5:30pm (37.5 Hours per Week)
Reporting lines Reports to Marking Department Manager
Job Purpose
Primary duty is the administration of student examinations, including allocating exams and organising markers.
Key Responsibilities
- Processing exams to be sent to markers; from initial receipt to dispatch electronically via Online Learning platform (Moodle).
- Liaising with markers, booking them in advance for all scheduled exams, recording info on spreadsheet and ensuring deadlines are being adhered to.
- Manage the database of markers keeping it updated and accurate.
- Provide a high standard of service with calls, email and written correspondence received from or made to students and customers, taking ownership of customer problems and concerns, and resolving in a timely manner.
- Ensure marked exams are returned from the markers and logged onto tracking spreadsheets.
- Assist with monthly invoice processing for markers.
- Take on other team members’ responsibilities as required during periods of staff shortage.
- Perform any other reasonable duties as instructed by your line manager.
- Some weekend work and overtime will be required based on exam/marking schedule.
Skills, experience & qualifications required - Essential
- Strong communication skills, both verbal and written
- Previous administrative experience and a genuine interest in helping our students
- Computer literacy of Microsoft Office Word and Excel
- Ability to work as a team player and on own initiative
- A clear telephone voice with a polite, tactful, and friendly attitude
- Well organised and self-disciplined, with the ability to work quickly and calmly under pressure
- To be able to deal efficiently and patiently with all types of customers.
- Able to build good working relationships across all levels
- Able to demonstrate individual accountability
Skills, experience & qualifications required - Desirable
- Knowledge of BPP Accountancy & Tax products and services
- Previous experience/knowledge of using Online platforms
- Experience in handling exams or other work within a time-sensitive environment
Company Benefits
- Learning and Development - As you would expect from a leading education provider, BPP invests heavily in your career development. We provide a comprehensive in-house leadership and management training programme and a wide range of personal and professional development opportunities. Brilliantly, you can also study any of BPP’s courses for free – be it a professional qualification or full degree.
- Pension - up to 5% matched by employer
- Life Assurance - 4x basic salary
- Cycle to work scheme
- Private Medical Cover
- Health Care Cash Plan
- Dental Insurance
- Employee Assistance Programme
- Will Writing Service
- Income Protection
- Give as you earn - You can make tax-efficient contributions to a charity of your choice.
- BPP Rewards - A company-funded scheme that offers genuine discounts and allows you to make significant savings each year on everything from your petrol, groceries, holidays, clothing , and home insurance.
- 25 days holiday per year plus 3 company nominated days over Christmas + bank holidays, you can also buy up to 10 additional days per year.
Sound like the perfect fit? Apply today.
Please note successful candidates will be required to undergo an Enhanced DBS Check. This post is exempt from the Rehabilitation of Offenders Act 1974 – successful candidate will be required to declare any convictions, cautions, reprimands, and final warnings that are not protected, as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013).