Job Introduction
Senior Information Assistant
An opportunity has arisen for a passionate and motivated individual to join the team as a Senior Information Assistant. You will be responsible for assisting in delivering a first in class Library service to staff and students at BPP across the range of our provision.
What if you read the description and don't meet every single requirement? We encourage you to apply anyway - we value diverse backgrounds and are committed to inclusivity!
Why work for BPP Education Group?
It is a great time to join BPP Education Group as we have enjoyed a sustained period of growth, offering a wealth of opportunities to our staff, students and clients. There are many more great reasons to join BPP Education Group such as:
- Brilliantly, you can study any of BPP’s courses for free – be it a professional qualification or full degree.
- With hybrid working available, you’ll be able to split your time between one of our centres and wherever you choose to call home.
- We also provide a generous annual leave entitlement of 30 days, and there’s a rewards package that includes retail discounts and much more.
Other key benefits include our Group Personal Pension Plan, dedicated private healthcare and dental plans that offer additional assurance to look after you and your family
What you’ll be doing
You will be responsible for:
- Maintain an environment conducive to study
- Deliver a student focused service to BPP students
- Respond to student queries received in centre and through our online channels.
- Develop sufficient knowledge of other departments within the BPP Group
- Ensure that our library services meet the needs of library users.
- Help create & maintain library user guides work with the Library Team to help develop resources for users, online information services & other initiatives.
- Take an active role in promoting library services & resources to staff & students.
- To undertake a wide variety of administrative tasks consistent to the post .
What we’re looking for
To be successful in this role you will need to have a proven track record in the following areas:
- Good customer service skills
- An ability to work effectively as part of a team.
- An ability to work on own initiative.
- Excellent communication skills.
- Excellent organisation and time management skills.
- Educated to degree level.
How will this process work?
The interview process for this position will consist of the following stages:
- Competency style interview with two team members – 60 minutes
Please note that the successful candidate will be required to undergo an academic check
BPP Education Group are proud to be a Disability Confident employer so if you need any reasonable adjustments for the interview process, please just let us know!
BPP Education Group actively promotes equality of opportunity for all with the right mix of talent, skills and potential, and welcomes applications from a wide range of candidates. BPP will select candidates for interview based on their skills, qualifications and experience. Please note that for those posts that are exempt from the Rehabilitation of Offenders Act 1974, the successful candidate will be required to undertake a DBS check in addition to BPP undertaking any necessary online searches. This is deemed appropriate and necessary from a safeguarding perspective, and in line with BPP’s safer recruitment practices
BPP Education Group reserves the right to amend or withdraw this advertisement at any time prior to the closing date, should we receive a high volume of applications or if business needs change.
