Job Introduction
Here at BPP Education Group we have a dedicated University Central Administration team who work to oversee the students’ journey from the day of registration to their graduation day. They manage the maintenance of all student records, assessments and results, supporting with graduation and awards and act as the main liaison with the Student Loans Company.
Due to continued growth and expansion, an opportunity has arisen for a data driven, detail oriented and highly organised individual to join the Results Team as a University Assessment Officer. You will be responsible for provide an outstanding service in support of the maintaining and releasing of assessment results.
What if you read the description and don't meet every single requirement? We encourage you to apply anyway - we value diverse backgrounds and are committed to inclusivity!
Why work for BPP Education Group?
It is a great time to join BPP Education Group as we have enjoyed a sustained period of growth, offering a wealth of opportunities to our staff, students and clients. There are many more great reasons to join BPP Education Group such as:
- Brilliantly, you can study any of BPP’s courses for free – be it a professional qualification or full degree.
- We also provide a generous annual leave entitlement of 30 days, and there’s a rewards package that includes retail discounts and much more.
Other key benefits include our Group Personal Pension Plan, dedicated private healthcare and dental plans that offer additional assurance to look after you and your family
What you’ll be doing
In this role you will be expected to manage and manipulate large volumes of data, to liaise with and support our schools and internal departments with a high level of accuracy and professionalism, and to ensure all tasks are completed in line with strict SLA’s.
As such, you will be responsible for:
- Maintaining and managing assessment results databases and releasing assessment results
- Responding to CMS and email queries (from students, Schools, and other parts of the organisation)
- Stakeholder management and building relationships across the organisation
- Liaising with University departments to provide information about completing students and assessment results
- Preparing board reports such as Module Results, Completions & Exits, Extenuating Circumstances, Appeals etc
- Preparing results list for Graduation, Academic Council, Student Records, list of resitters for finance and for regulators where relevant (SRA, BSB).
- Assisting with HESA returns
- Attending Exam boards
What we’re looking for
To be successful in this role you will need to have a proven track record in the following areas:
- Experience of working in a professional academic support team, in a higher education academic support service or other relevant administrative setting
- Familiarity with MS Office and possessing a high level of IT competency, including advanced Excel
- Excellent communication skills with ability to communicate with students and staff in a helpful and professional manner
- Ability to set own goals in addition to achieving given targets and deadlines
- Strong organisational and time management skills with the ability to meet deadlines under pressure
- Ability to prioritise a diverse and demanding workload working to often competing deadlines in a calm manner
- Ability to interpret and apply academic regulations and policies and apply them to your day-to-day work
- Evidence of analytical and problem-solving skills
- Excellent attention to detail and the ability to maintain a professional manner and calm approach in a busy office environment and in delivery of assessment services for students
- Confident individual with a strong team working ethic with a can-do attitude
BPP Education Group are proud to be a Disability Confident employer so if you need any reasonable adjustments for the interview process, please just let us know!
BPP Education Group actively promotes equality of opportunity for all with the right mix of talent, skills and potential, and welcomes applications from a wide range of candidates. BPP will select candidates for interview based on their skills, qualifications and experience. Please note that for those posts that are exempt from the Rehabilitation of Offenders Act 1974, the successful candidate will be required to undertake a DBS check in addition to BPP undertaking any necessary online searches. This is deemed appropriate and necessary from a safeguarding perspective, and in line with BPP’s safer recruitment practices
BPP Education Group reserves the right to amend or withdraw this advertisement at any time prior to the closing date, should we receive a high volume of applications or if business needs change.
