Wellbeing Advisor

Here at BPP we pride ourselves on providing the best possible client and learner experience, with our specialised Student Support and Wellbeing team working closely with the business to ensure that we support our students to the highest possible standard. 

 
In this role you would be a key contributor in the implementation of BPPs Mental Health and Wellbeing strategy. By engaging directly with students you will ensure they have access to, and engage with, all the support they need during their studies.  

What if you read the description and don't meet every single requirement? We encourage you to apply anyway - we value diverse backgrounds and are committed to inclusivity!  
 

Why work for BPP? 

It is a great time to join BPP as we have enjoyed a sustained period of growth, offering a wealth of opportunities to our staff, students and clients. There are many more great reasons to join BPP such as: 

• Brilliantly, you can study any of BPP’s courses for free – be it a professional qualification or full degree. 

• With hybrid working available, you’ll be able to split your time between one of our centres and wherever you choose to call home. 

• We also provide a generous annual leave entitlement of 30 days, and there’s a rewards package that includes retail discounts and much more.

• Other key benefits include our Group Personal Pension Plan, dedicated private healthcare and dental plans that offer additional assurance to look after you and your family.   

What you’ll be doing 

In this role you would be the first staff member approached by students with non-academic problems, supporting students experiencing social or emotional issues and helping them resolve queries with the support of local and specialist teams across the group. 

As such, you will be responsible for: 

• Respond appropriately to disclosures and concerns which relate to the wellbeing of a student in a timely manner. To ensure all vulnerable students are supported appropriately and sensitively.

• Manage a diverse caseload of students, prioritising those with complex needs and safeguarding concerns for referral to Safeguarding or other services as appropriate.

• Act as point of contact for learners requiring support of a counselling service and carry out initial assessments as required.

• Deliver one-to-one wellbeing support to students, providing a confidential, non-judgemental listening service to students and learners, informed by evidence-based practice, policy and procedure.

• Keeping daily records according to BPP Group policies and procedures and maintaining accurate records, analysing, understanding and presenting data, always ensuring confidentiality.

What experience you’ll need 

To be successful in this role you will need to have a proven track record in the following areas: 

• Experienced working in a student-facing capacity preferably with a large, complex organisation.

• Experience of working in a multi-agency team approach, with the ability to build effective working relationships and partnerships.

• Clear understanding and professional awareness in relation to data protection/GDPR requirements, dealing with highly confidential information, safeguarding and duty of care responsibilities.

• Resilient, confident and passionate about improving wellbeing and mental health.

• Excellent attention to detail, with ability to prioritise tasks and work to deadlines.

• Excellent written communication and report writing skills and ability to see projects through to a successful outcome.

How will this process work? 

The interview process for this position will consist of the following stages: 
 

• Competency style interview with two team members – 60 minutes

BPP are proud to be a Disability Confident employer so if you need any reasonable adjustments for the interview process, please just let us know!