Job Introduction
With continued growth of our Project Management programme, we are looking for highly motivated, project management-experienced candidates able to bring high quality support to nurture and develop talent within the sector. The overall purpose of the role is to support each learner to develop their knowledge, skills and behaviours to successfully complete their apprenticeship, complying with assessment standards and funding regulations.
You will be responsible for supporting on programme delivery of apprenticeships skills and behaviour standards. This will include coaching and provision of high quality support, guidance and feedback for all apprentices enrolled on relevant Project Management apprenticeship programmes.
What if you read the description and don't meet every single requirement? We encourage you to apply anyway - we value diverse backgrounds and are committed to inclusivity!
Why work for BPP?
It is a great time to join BPP as we have enjoyed a sustained period of growth, offering a wealth of opportunities to our staff, students and clients. There are many more great reasons to join BPP such as:
- Brilliantly, you can study any of BPP’s courses for free – be it a professional qualification or full degree.
- With hybrid working available, you’ll be able to split your time between one of our centres and wherever you choose to call home.
- We also provide a generous annual leave entitlement of 30 days, and there’s a rewards package that includes retail discounts, Group Personal Pension Plan, dedicated private healthcare and dental plans that offer additional assurance to look after you and your family.
What you’ll be doing
As a Collections Agent you are responsible for financial processes, chasing outstanding fees, accounts receivable management and customer service. The role focuses on providing optimal student experience relating to students financing their education.
As such, you will be responsible for:
- Manage a caseload of learners to provide individualised support, guidance and feedback on the Level 4 Associate Project Manager apprenticeship programme.
- Carry out 6-weekly progress reviews with apprentices and their line managers to monitor performance, review and update development goals and discuss challenges to the apprentices' journey.
- Work collaboratively with Client Services, the Learning Support and line managers team to ensure wraparound support for apprentices.
- Provide feedback to the apprentice on their progress against knowledge skills and behaviours relevant to their standards through the grading of formative portfolio submissions, as well as practice End Point Assessment activities.
- Communicate effectively with learners via the VLE and other appropriate tools, and actively encourage learner engagement with their programmes using resources available.
- Provide both academic (pre-submission via advice on continuous development of learner e-portfolio’s and post-submission) and safeguarding support to learners.
- Contribute towards learner gateway reviews and support and guide them through the end point assessment phase to ensure target retention and completion rates for Apprenticeships are met.
- Maintain appropriate compliance requirements, ensuring learner records are kept up to date and Off the Job Training documentation is retained.
- Manage your own diary to ensure that SLAs for communications, progress reviews, and feedback are maintained.
What experience you’ll need
To be successful in this role you will need to have a proven track record in the following areas:
- Experience managing projects in a corporate environment
- Comprehensive knowledge and understanding of apprenticeships
- Comprehensive understanding of project management tools and techniques
- Strong intrapersonal skills and the ability to build strong relationships with internal and external stakeholders
- Strong organisational and time management skills to manage your diary and maintain SLAs for marking and communications.
- Strong written skills to communicate effectively, provide developmental feedback against the apprenticeship standard and ensure learner records are captured effectively.
How will this process work?
The interview process for this position will consist of the following stages:
- Competency style interview with the hiring manager – 60 minutes
- Second stage interview with two senior members – 60 minutes
BPP are a Disability Confident employer so if you need any reasonable adjustments for the interview process, please just let us know!
Please note that the successful candidate will be required to undergo a DBS and credit check.