Job Introduction
Student Records, Funding & Data Officer
Here at BPP we pride ourselves on providing the best possible client and learner experience, with our specialised team of performance support staff working closely with learners to ensure they are getting the most from our courses.
We're looking for an enthusiastic and pro-active Student Records Funding & Data Officer to join our University Central Administration team on a 12 month Fixed Term Contract. Find out more about the opportunity below.
What if you read the description and don't meet every single requirement? We encourage you to apply anyway - we value diverse backgrounds and are committed to inclusivity!
Why work for BPP?
It is a great time to join BPP as we have enjoyed a sustained period of growth, offering a wealth of opportunities to our staff, students and clients. There are many more great reasons to join BPP such as:
- Brilliantly, you can study any of BPP’s courses for free – be it a professional qualification or full degree.
- With hybrid working available, you’ll be able to split your time between one of our centres and wherever you choose to call home.
- We also provide a generous annual leave entitlement of 30 days, and there’s a rewards package that includes retail discounts, Group Personal Pension Plan, dedicated private healthcare and dental plans that offer additional assurance to look after you and your family.
What you’ll be doing
In this role you will work closely with student advisers, personal tutors, and other internal stakeholders to assist in the resolution of student queries/record/data upkeep and quality. This is a varied role, for someone looking for a role where they can prove themselves, in a versatile team.
In this role, you will be responsible for:
- Student Loans Company Queries: You'll manage the data held on the Student Loans Company (SLC) Portal to facilitate student funding applications and be the point of contact for SLC enquiries.
- Maintaining the Student Record: Maintaining an accurate, central record of information relating to students including personal details, attendance, identification and qualifications documentation, correspondence etc and any changes to registration details.
- Attendance and Progress: The accurate monitoring, management and reporting of interruptions of study, transfers, suspensions and withdrawals.
- Reporting: Reporting on student data including registration, organisational membership etc to stakeholders within the business, and to external agencies.
- Data:
- Supporting quality checks and reporting of status changes.
- Assist with running reports and analysis of data
- Ensuring international student data is accurate and up to date.
- Facilitating data subject access requests.
What experience you’ll need
To be successful in this role you will need to have a proven track record in the following areas:
- Administrative experience, preferably in the education sector
- Advanced knowledge of Microsoft Outlook, Word, Excel and Power BI
- Strong organisational skills with the ability to successfully multi-task
- Ability to work effectively under pressure
- Proactive, with the ability to work within a team
- Self-motivated with an ability to thrive under pressure
- Customer-focused with the ability to communicate at all levels with internal and external stakeholders
BPP are a Disability Confident employer so if you need any reasonable adjustments for the interview process, please just let us know!
BPP actively promotes equality of opportunity for all with the right mix of talent, skills and potential, and welcomes applications from a wide range of candidates. BPP will select candidates for interview based on their skills, qualifications and experience. Please note that for those posts that are exempt from the Rehabilitation of Offenders Act 1974, the successful candidate will be required to undertake a DBS check in addition to BPP undertaking any necessary online searches. This is deemed appropriate and necessary from a safeguarding perspective, and in line with BPP’s safer recruitment practices
